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Coronavirus

Home > About us > Coronavirus

The UK and the rest of the world are still facing severe restrictions to control Coronavirus (Covid-19), and as these begin to lift we are working hard to ensure that we continue  to support you as best we can. 

We understand the concerns everyone has and we know there must be many people still worried about the implications of Coronavirus for them, their families, colleagues and the businesses they work for. Rest assured that our continuity plans are fully functioning, and we are fortunate to be able to have the majority of our office staff fully equipped to work remotely and provide support. 

During the lockdown period we have continued where possible to service essential customer plant displays and grounds in a safe manner that conforms to social distancing requirements. As restrictions begin to lift and more premises open, we will increase maintenance activity and begin installation services when safe to do so. Our full risk assessments and method statements incorporating Covid19 safe systems of work  for all activities is available on request, but the key points are: 

  • Employees within the non-vulnerable groups will be prioritised for return to work. 
  • Social distancing will be observed at all times to safeguard our customers, our employees and the general public. 
  • All employees will wash or clean their hands for at least 20 seconds before entering or leaving a site and on a regular basis, particularly after blowing their nose, sneezing or coughing. Where facilities to wash hands are not available, hand sanitiser will be used. 
  • We will use a consistent pairing system if people must work in close-proximity, for example, during two-person working, lifting or maintenance activities that cannot be redesigned.  
  • The relevant PPE will be provided where required and will be consistent with the latest government advice. 
  • Any employee or their household displaying symptoms of Covid-19 will self-isolate for 7 days along with any fixed team working partner.  
  • All customer site regulations and restrictions will be adhered to. 
  • Proof of visits will be contactless. 

As well as being incorporated into risk assessments and method statements they are backed up through the Employee Handbooktoolbox talks, training, regular monitoring and supervision 

Please contact us if you have any concerns about your existing sites or wish to discuss how we our products can assist with social distancing and the health and well-being of your workforce on their return to their workplace. 

We would like to take this opportunity to thank you for being an Urban Planters customer or welcome you as a new customer. Our customers are at the centre of everything we do, and we want to ensure that we can continue to provide all the help and support you need over the coming weeks and months ahead 

Take care and stay safe ❤

 

Dave Gouldney
Operations Director

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If you are interested in any of our products or services or our international franchise opportunities:

0800 358 2245

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Registered Office: The Forge, The Stables Business Park, Bristol Road, Rooksbridge, Somerset BS26 2TT. Company registered in England – No 05041030