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We are always on the lookout for enthusiastic people to join our team and help to deliver the best possible service to our ever-growing customer base. If you can see yourself being part of our success story, please get in touch.

Sales & Financial Administrator - Rooksbridge, Somerset

You work within a team of administrators based in our head office in Rooksbridge, Somerset. You are responsible for carrying out the administration duties associated with processing sales orders, credit control as well as other finance and office administration.

Responsibilities include, but not limited to

  • Enquiry handling
  • Sales order processing
  • Credit control
  • Finance administration
  • General office administration
  • Maintain up to date customer records as laid down by our Company’s policies and procedures
  • Liaison with Franchisees
  • Liaison with customers and potential customers
  • Liaison with suppliers
  • Liaison with account managers and other remote staff
  • Provide support and assistance to other Urban Planters Franchise Ltd employees and Directors as required
  • Carry out your work safely and in line with the company’s health & safety policy

Requirements:

  • A working experience in similar sales or finance administration roles.
  • Good working knowledge of Microsoft software and Sage Line 50 accounting software.
  • A good relationship builder.
  • Well organised and able to prioritise work to achieve deadlines.
  • A natural problem solver.
  • Flexible, self-starter who thrives at working at a high level of workload.

Training and Development:

Full training on our processes, system and the company/product will be provided.

Key Details:

Salary: Circ £22,000 + bonus potential, based on experience
Location: Rooksbridge
Job Type: Full-time
Duration: Permanent

 

 

 

Account Manager - Field Based

As one of our Account Managers, you will be allocated a portfolio of customers to manage and develop, in line with our Company’s expectations.

You will also be responsible for the financial management for your portfolio of customers, building professional and efficient relationships whilst providing excellent standards of customer service.


Responsibilities include, but not limited to

  • To work with Managing Director and Senior Account Manager to develop, implement and achieve a sales plan for National Sales.
  • To agree pricing strategies for all customers versus market competition in conjunction with Senior Account Manager.
  • Develop and maintain a thorough knowledge of new products and ways in which they can be creatively used to ensure all customers have the latest products, where possible.
  • To identify key personnel within each customer account, develop relationships to influence decision makers.
  • To maximise as many of our core services with each customer.
  • To assist, mentor and support the franchise network in fulfilling our service delivery in line with customer expectations.
  • Develop, agree, implement and achieve a schedule of meetings and quality visits for each customer.
  • Follow all our Company policies and procedures and ensure they are also being implemented throughout our customer’s sites as required.
  • Ensure all customer SLA’s & KPI’s are in place and being met.
  • Maintain up to date customer records as laid down by our Company’s policies and procedures.
  • Ensure all billing requirements for your customers are up to date and communicated as per our Company’s policies and procedures. Assist with credit control as requested.
  • Act upon and manage all enquiries from your customer’s sites, franchise network and head office regarding National Account work.
  • To provide effective reporting as directed by the Senior Account Manager or Director.

 Requirements:

  • A working experience in similar account management roles.
  • A good relationship builder.
  • Ability to up sell additional products and services to customers.
  • A flexible approach to field-based remote working and travelling across the UK.
  • Good working knowledge of Microsoft software.
  • Able to organise, prioritise and take ownership of your workload.
  • A natural problem solver, and confident in tackling difficult situations.


Training and Development:

Full training on our processes, system and the company/product will be provided.


Key Details:

Salary: £28,000 – £35,000 + bonus potential based on experience
Location: Field-based
Job Type: Full-time
Duration: Permanent

 

 

 

 

 

Sales Administration Manager - Matlock

You will run a small team of sales administrators based in our sales office in Matlock. You are responsible for ensuring the administration team fully support the field-based account manages with all the associated and related administration duties connected with generating sales and account management.

You will also be responsible for the administration management of our national account customers, building professional and efficient relationships whilst providing excellent standards of customer service.

Responsibilities include, but not limited to

  • To work with Managing Director and Senior Account Manager to help achieve a sales plan for National Sales.
  • To agree pricing strategies for all customers versus market competition in conjunction with Senior Account Manager.
  • Management of sales administration team.
  • Prioritising incoming work (pricing work and preparing quotations) and allocate the best team resource to achieve deadline and standard of work expected.
  • Coordination and collation of tenders for submission to prospective customers.
  • Liaison with franchise branches.
  • Liaison with customers or potential customers.
  • Liaison with suppliers.
  • Liaison with head office staff.
  • System and procedure development and management for all national sales working processes, in conjunction with head office.
  • Maintain up to date customer records as laid down by our Company’s policies and procedures.
  • Act upon and manage all enquiries from your customer’s sites, franchise network and head office regarding National Account work.
  • To provide effective reporting as directed by the Senior Account Manager or Director.
  • Provide support and assistance to other Urban Planters Franchise Ltd employees and Directors as required


Requirements:

  • A working experience in similar sales administration roles.
  • A good relationship builder.
  • Ability to manage a small team of administrators.
  • Advanced working knowledge of Microsoft software.
  • Able to organise, prioritise work within the team to achieve deadlines.
  • A natural problem solver, and confident in tackling difficult situations.


Training and Development:

Full training on our processes, system and the company/product will be provided.

Key Details:

Salary: £25,000 + bonus potential based on experience
Location: Matlock
Job Type: Full-time
Duration: Permanent

 

 

 

 

 

Plant Maintenance Technician - Liverpool & Cheshire

The position is based our North west office but will involve travelling around visiting customer sites in Liverpool and Cheshire.

The Plant Maintenance Technician will be responsible for:

  • cleaning, watering and feeding the plant displays, ensuring that the monthly schedule is followed:
  • pruning as necessary to maintain shape and/or promote new growth;
  • checking for pests and diseases, and treating within set guidelines;
  • changing plants as necessary;
  • completing maintenance dockets accurately, obtaining customer signatures;
  • completing time sheets and ensuring that all paperwork is submitted promptly;
  • complying with all relevant health and safety requirements;
  • undertaking any other duties required by Management within the job holder’s competence.

Horticultural experience would be an advantage but is not essential. Full training will be given. The successful candidate will:

  • be enthusiastic, conscientious, and able to communicate easily at all levels;
  • have a keen interest in horticulture and tropical/sub-tropical plants
  • hold a full and clean driving licence;
  • be happy to undertake physical tasks, such as installing and moving plant displays
  • be able to work individually, and as part of a team, and be able to manage their own schedule.

Job Type: Full-time

 

 

 

 

 

Exterior Grounds Operative Apprentice - Matlock Office, Derbyshire

We currently require horticulturalists to join our expanding grounds teams within the midlands and the north.  Applicants must have a keen interest and passion for horticulture.  This will be very much a ‘hands on’ roll, with candidates expected to be working towards a horticultural qualification. as well as more practical based skills such as PA1 and PA6.

The Exterior Grounds Operative Apprentice will be expected to –

  • To carry out grounds maintenance tasks to include mowing, strimming, pruning and weed killing;
  • To work on landscaping projects;
  • To complete maintenance dockets accurately and obtain customer signatures;
  • To complete time sheets and to ensure all paperwork is handed in promptly;
  • To ensure all maintenance is carried out on a regular basis;
  • To always act as a representative of the company, and to ensure that the customer is completely satisfied;
  • To comply with all relevant health and safety requirements;
  • To undertake any other duties required by Management within the job holder’s competence.

Experience Required

Essential

  • Ability to communicate easily at all levels.

Special Characteristics of the job

  • A large amount of travel is involved;
  • Dealing with members of the public.

To apply, please complete the application form at the foot of this page.

 

 

 

 

 

Exterior Grounds Operative - Matlock Office, Derbyshire

We currently require horticulturalists to join our expanding grounds teams within the midlands and the north.  Applicants must have a keen interest and passion for horticulture.  This will be very much a ‘hands on’ roll, with candidates expected to have qualifications such as Level 2 or 3 in horticulture as well as more practical based skills such as PA1 and PA6.

The Exterior Grounds Operative will be expected to –

  • To carry out grounds maintenance tasks to include mowing, strimming, pruning and weed killing;
  • To work on landscaping projects;
  • To complete maintenance dockets accurately and obtain customer signatures;
  • To complete time sheets and to ensure all paperwork is handed in promptly;
  • To ensure all maintenance is carried out on a regular basis;
  • To always act as a representative of the company, and to ensure that the customer is completely satisfied;
  • To inform the General Manager of anything that may be useful in securing sales, including any information of use in the securing of additional maintenance contracts;
  • To initiate suggestions and report customer comments for improvement to the company’s performance;
  • To comply with all relevant health and safety requirements;
  • To undertake any other duties required by Management within the job holder’s competence.

Experience Required

Essential

  • Experience of grounds maintenance machinery;
  • Horticultural qualifications;
  • Ability to communicate easily at all levels;
  • Current full driving licence.

Special Characteristics of the job

  • A large amount of travel is involved;
  • Dealing with members of the public.

To apply, please complete the application form at the foot of this page.

 

 

 

 

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If you are interested in any of our products or services or our international franchise opportunities:

0800 358 2245

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Registered Office: The Forge, The Stables Business Park, Bristol Road, Rooksbridge, Somerset BS26 2TT. Company registered in England – No 05041030